Privacy Policy
Effective date: 01/01/2025
eWaste Recyclers Australia (“we,” “our,” “us”) is committed to protecting the privacy of our customers, website visitors, and business partners. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Australian Privacy Act 1988 (Cth) and other relevant laws.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
- Personal Identification Information: Name, email address, phone number, and postal address.
- Business Information: Company name, job title, and business contact details.
- E-Waste Collection & Recycling Details: Information related to the items you drop off or request for collection.
- Payment Information: Billing details (if applicable) for services provided.
- Technical Data: IP address, browser type, and website usage details collected through cookies and analytics tools.
2. How We Collect Information
We collect personal information through:
- Direct interactions (e.g., when you fill out forms, contact us, or use our services).
- Our website and online contact forms.
- Cookies and website analytics.
- Business communications via phone, email, or in-person meetings.
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide our e-waste recycling and collection services.
- To communicate with you regarding inquiries, services, and updates.
- To process transactions and issue invoices (if applicable).
- To comply with legal and regulatory obligations.
- To improve our website and customer experience.
4. How We Protect Your Information
We implement appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and controlled access to personal information.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or de-identify your data.
6. Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Service providers who assist in operating our business (e.g., IT support, payment processors).
- Regulatory authorities if required by law.
- Business partners where necessary for service delivery, with your consent.
7. Cookies & Website Analytics
We use cookies to enhance website functionality and analyze visitor traffic. You can manage cookie preferences through your browser settings.
8. Your Rights & Choices
Under Australian privacy laws, you have the right to:
- Access, update, or correct your personal information.
- Request deletion of your personal data, subject to legal obligations.
- Opt-out of marketing communications at any time.
To exercise these rights, please contact us at the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
eWaste Recyclers Pty Ltd
Head Office: Level 7, 222 Exhibition Street, Melbourne VIC 3000
Contact Us: 1800 549 857
Email: [email protected]
Head Office: Level 7, 222 Exhibition Street, Melbourne VIC 3000
Contact Us: 1800 549 857
Email: [email protected]
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.